Main Article Content


This study was aimed to examine whether students’ experiences in e-learning are related to learning outcomes and satisfaction. Three learning experiences, which are course design, interaction with the instructor and interaction with peer students were identified as the predictors of learning outcomes and satisfaction. Self-administered questionnaire was adopted. The paper questionnaires were distributed to students at a university in Malaysia. In total, 670 valid responses were obtained. Exploratory factor analysis was performed to confirm the underlying factor structure for the observed variables. Regression analyses indicated that course design, interaction with the instructor and interaction with peer students are positively related to the learning outcomes and satisfaction. Among all learning experiences, interaction with peer students make the strongest contributions to learning outcomes and satisfaction. This study demonstrates the importance for University administrators and instructors to design e-learning course to optimal students’ experiences to enhance their learning outcomes and satisfaction.


course design interaction with the instructor interaction with peer students learning outcomes learning satisfaction e-learning

Article Details

Author Biography

Chin Fei Goh, Faculty of Management, Universiti Teknologi Malaysia, 81310 Johor Bahru, Johor, Malaysia

Senior Lecturer Department of Business Administration Faculty of Management Universiti Teknologi Malaysia
How to Cite
Goh, C. F., Leong, C. M., Kasmin, K., Hii, P. K., & Tan, O. K. (2017). Students’ Experiences, Learning Outcomes and Satisfaction in e-Learning. Journal of E-Learning and Knowledge Society, 13(2).